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Budget Payment Plans

Avoid the unpredictable ups and downs of conventional heating bills with the Bluewave Energy Budget Billing Service.

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Questions?

Check out our frequently asked questions about our budget payment plans

We are proud to offer our customers the convenience and predictability of our Budget Billing Service. Unlike regular billing methods, our Budget Billing Service:

  • Stabilizes the amount owing each month
  • Helps avoid drastic differences in heating bills month over month
  • Features interest-free payments for 10 months
  • Offers the option of a semi-monthly payment schedule
  • Makes payments automatic
  • Gives you peace of mind

Just look at how our Budget Billing Service stabilizes the drastic spikes in heating costs over a typical billing cycle:

budget-billing.gif

With the predictability of the Budget Billing Service and the simplicity of automatic payments, you can sit back, relax and enjoy your home.

NOTE: The graph above is based on a 10 month budget plan


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Frequently Asked Questions

What payment schedule options do I have?

Payments can be scheduled in two ways:

  • The 10-month budget plan.
    • Payment Dates: 1st or 15th each month from September to June
  • The Semi-monthly 10-month plan.
    • Payment Dates: 1st and 15th each month from September to June
How is my bill calculated?

Your bill is based on estimating your total yearly cost and dividing it by the number of payments you’ll be making during the budget season.

What payment options do I have?

Budget Billing Service payments are made through pre-authorized bank or credit card accounts and are paid on the 1st and/or 15th of the month.

What items are covered by my budget payment?

Your payment includes your oil and furnace equipment service plan (if you have one). Budget payments do not include equipment sales, leases or rentals.

What if my actual costs are different than estimated?

Actual costs can differ due to weather, home renovations, oil prices and other factors. Mid-way through the winter, we’ll analyze your account and contact you if we recommend adjusting your payment.

How often will I receive a statement?

Statements are issued in December, March and June.

When are final statements issued?

Your final statement is issued June 30th.

What happens if I have a balance or credit at the end of the budget season?

Any credit or balance owing on your account will automatically be processed in full to your bank account or credit card within 30 days of the final statement.

Why does my statement sometimes show an amount due?

An amount due is usually a reflection of the cost of one month’s lease or rental because pre-authorized payments usually appear on the following statement. For example, the January lease may appear as an amount due on the January bill even though it will be automatically paid in February. Therefore, if your lease is set up for pre-authorized payment, do not pay this amount due.

An amount due can also be the result of charges not covered in your budget plan such as equipment purchases, burner service work and missed payments. All of these amounts are payable.

Why is there an account balance but the amount due is zero?

The account balance is not payable. It is meant to show you the running balance of total payments and total charges at any point in the season. Ideally, by the end of the budget season, total payments for that period will be about the same as total actual charges, with the difference being reflected in the account balance. In contrast, amount due reflects items not covered in the budget plan, which is usually zero. The amount due is payable, except for leases as noted above.

How does my plan renew each season?

During the summer of each year you will be notified of your estimated monthly payment amount for the following season. There is no need to contact us to re-approve pre-authorized payments—the new amount will automatically be deducted from your bank or credit card account beginning each September.

Bluewave Energy - A Brand of Parkland Fuel Corporation
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